Privacy Policy

Last updated: 19 September 2026

Ace Liburd Tours & Taxi Service (“we”, “us”, “our”) operates AceToursAntigua.com. This policy explains what information we collect when you use our website, why we collect it, and how we handle it.

Information we collect

When you submit a booking request or contact form, we collect:

• Your name
• Your phone or WhatsApp number
• Your email address
• Your travel date, pickup time and number of passengers
• Your pickup location and destination
• Your flight number, where you provide one
• The name of your hotel, resort or accommodation, where you provide it
• Any additional details you choose to include in your message

We only collect information you enter yourself. We do not ask for payment card details, and no payment is taken through this website.

Our website may also collect standard technical information automatically, such as your IP address, browser type and the pages you visit. This is used to keep the site working properly and secure.

Why we collect it

We use your information to:

• Respond to your booking request or enquiry
• Confirm your transportation arrangements with you
• Contact you about your trip, including any changes
• Meet you at the right place at the right time
• Keep a record of bookings for our own business purposes

We do not use your details for marketing unless you have asked us to.

How we contact you

We may reply to you by WhatsApp, phone call, text message or email, using the contact details you provide. If you would prefer we use only one of these, tell us and we will.

Who we share it with

We do not sell, rent or trade your personal information.

Your information may pass through the following service providers in the course of running this website:

• Our web hosting provider, which stores the website and its data
• Our email delivery service, which sends form submissions to us and confirmations to you
• Google Maps, if you interact with the map on our Contact page
• WhatsApp, if you choose to message us through it

These providers have their own privacy policies governing how they handle data.

We may also disclose information where we are required to do so by law.

How long we keep it

We keep booking and enquiry records for as long as needed to provide our service and for a reasonable period afterwards for our business records. You can ask us to delete your information at any time.

Your choices

You can ask us to:

• Tell you what information we hold about you
• Correct anything that is wrong
• Delete your information
• Stop contacting you

To make any of these requests, email us at liburdtours@gmail.com or call (268) 773-2475. We will respond as soon as we reasonably can.

Cookies

This website may use cookies, which are small files stored by your browser. These help the site function correctly. You can disable cookies in your browser settings, though some parts of the site may not work as well.

Children

This website is not directed at children. We do not knowingly collect information from anyone under 16. If you believe a child has provided us with their details, contact us and we will delete them.

Security

We take reasonable steps to protect the information you send us. However, no method of transmitting information over the internet is completely secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised date at the top.

Contact us

If you have questions about this policy or how we handle your information:

Ace Liburd Tours & Taxi Service
Sea View Farm, Antigua
Phone / WhatsApp: (268) 773-2475
Alternate phone: (268) 724-2475
Email: liburdtours@gmail.com